• RCP COMMERCIAL PVT LTD ,its brand as TechoBuild connects the customer with service providers in the construction industry (individually, a "SP"). We endeavour to help customers discover and select an SP based on characteristics that matter most to them.
• TechoBuild takes pride in the process of providing transparent and trustful construction services. Tremendous amounts of efforts are being put by TechoBuild in understanding the customer's requirement and/or providing designs and other documents/details.
• In the unlikely event that the customer decides to cancel the project after paying any portion of the booking amount, the customer shall inform TechoBuild (from the e-mail address provided to RCPcommercial pvt ltd ) in writing, vide an e-mail given (or such other e-mail address provided from time to time) or registered post with acknowledgement due, mentioning the reason(s) for cancelation. TechoBuild on receipt of such e-mail or registered post, shall proceed to examine the cancellation on a case-to-case basis and shall follow the following principles in terms of cancellation

Stage

Cancellation Fee

Primary design - floor plans finalised (after determination of floor plan on or before the day of contractor allocation)

5% of non-discounted project value

Secondary design - structural and 3D (post contractor allocation, if the structural design or 3d elevations have also been initiated)

8% of non-discounted project value

Project kickoff (any resource mobilization or any small work done at the project site even before the start of the project. In case the contract has not been executed,

12% of the project value as per the final

quotation approved by the customer)

For any cancellations subsequent to the start of the project, such cancellation amounts will be deducted as per the terms of the contract between RCP COMMERCIAL Pvt Ltd and the customer. All these deductions are inclusive of Taxes

*It is to be noted that all deductions shall be on the total non- discounted value of the project as per the corresponding documents as stated above. All cancelation fee(s) shall be adjusted against the amount(s) paid by the customer.

Where any architectural / structural designs are completed or where data is collected like digital survey or where a soil test is conducted, such information / final documentation shall be shared if applicable and subject to such amounts payable for the documents as communicated by TechoBuild to the customer.

In the event the costs incurred by TechoBuild for the afore-mentioned services exceeds the amounts paid by the customer, the customer shall be liable to pay such excess to TechoBuild or to such other persons as referred by TechoBuild, in writing, 15 (fifteen) working days of TechoBuild issuing a written notice informing of the same.

RCP COMMERCIL Pvt Ltd shall transfer the refund amount, if any, payable to the customer after making suitable deductions and adjustments by TechoBuild in the manner as provided for above, to the bank account provided by the customer, within 45 (Fourty Five) business days from the date rcp commercialpvt ltd and the customer mutually agree on the final value of the refund amounts.