FAQ Construction Service
Yes! We’ve taken every measure to protect you from digital payment frauds. With every order, you will receive a secure online payment link. Alternatively, you can also pay through cash, cheque or wire transfer.
Don’t worry. At TechoBuild, you can design now and pay later. We’ve partnered with leading financial institutions such as HDFC, ICICI bank, Yes bank and some NBFC for easy monthly installments. Contact your designer to know more.
We’re sorry to see you go. But you sure will get a full refund if you are cancelling your project within 48 hours of paying the booking fee. More details on our cancellation policy, can be found in our refund policy section pl click HERE
Things aren’t working out for you? It’s okay, we can still be friends. Read our cancellation & refund policy.
If there’s a situation where something’s not right and you want to break up with us, we understand. We’ll try our best to end things with no confusion and a sense of closure. Here’s our updated policy that tells you about the applicable refunds on cancellation post the booking payment period.
Design in progress: This stage refers to the active design stage where you and your designer will finalise all the designs of your home. Before the final Sales Order is raised, any product in the tentative quotation can be replaced or removed. Should you choose to cancel the project at this point, you will receive no refund post 48 hours of making the booking. This fee will go towards your designer’s time and effort in making the initial pitch and quotations.
Sales order: This is the final order raised by your designer to send all your designs/ products/ services into execution. This will be raised post payment of 50% of your order value.
Manufacturing: This stage is after your final Sales Order is raised. All your products/ designs will go into manufacturing/purchasing . At this point, we cannot offer to cancel, replace or modify items.
Installation: This stage is after your products have been manufactured and/ or your products have been sourced and are ready for installation. At this point, TechoBuild cannot offer to cancel, replace or modify items, and the customer should honour the payment of the outstanding Sales Order.
The refund amount will be transferred to the bank account that you have provided.
Sorry, once the sales order is raised, TechoBuild cannot offer cancellation for your project. Our backend teams would already have begun the sourcing and manufacturing of your order, and thus at this point, we request you to honour the order and make the balance payment as required.
FAQ Interior Design
Don’t worry. At TechoBuild, you can design now and pay later. We’ve partnered with leading financial institutions such as HDFC, ICICI bank, Yes bank and some NBFC for easy monthly installments. Contact your designer to know more.
We’re sorry to see you go. But you sure will get a full refund if you are cancelling your project within 48 hours of paying the booking fee. More details on our cancellation policy, can be found in our refund policy section please click HERE
Things aren’t working out for you?
It’s okay, we can still be friends.
Read our cancellation & refund policy.
Booking Within 48 hours of paying the booking fee 100% refund
Design in progress At any point No refund/ No cancellation
Manufacturing (after 50% payment) At any point No refund/ No cancellation
Installation (before 100% payment) At any point No refund/ No cancellation (Customer is obligated to pay the balance of Sales Order value)
Booking fee: 5% of your projected quote (or Rs 25,000, whichever is higher) is taken as a token amount to book TechoBuildservices
Design in progress: This stage refers to the active design stage where you and your designer will finalise all the designs of your home. Before the final Sales Order is raised, any product in the tentative quotation can be replaced or removed. Should you choose to cancel the project at this point, you will receive no refund post 48 hours of making the booking. This fee will go towards your designer’s time and effort in making the initial pitch and quotations.
Sales order: This is the final order raised by your designer to send all your designs/ products/ services into execution. This will be raised post payment of 50% of your order value.
Manufacturing: This stage is after your final Sales Order is raised. All your products/ designs will go into manufacturing/purchasing . At this point, we cannot offer to cancel, replace or modify items.
Installation: This stage is after your products have been manufactured and/ or your products have been sourced and are ready for installation. At this point, TechoBuild cannot offer to cancel, replace or modify items, and the customer should honour the payment of the outstanding Sales Order.